At Max & Mia Bath Co., we are committed to protecting your privacy and handling your personal data responsibly.
What Information We Collect
When you place an order or contact us, we may collect:
• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party providers)
• Website usage data (via cookies)
We only collect information necessary to process orders and improve your experience.
How We Use Your Information
Your information is used to:
• Process and fulfil orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Send marketing emails (only if you have opted in)
We do not sell or share your personal data with third parties for marketing purposes.
Payment Security
Payments are processed securely via trusted third-party providers. We do not store or have access to your full payment details.
Marketing Communications
If you subscribe to our email list, you may receive updates, offers and product news.
You can unsubscribe at any time by clicking the link in any email.
Data Storage
We retain customer data only as long as necessary for legal, tax and business purposes.
Your Rights
Under UK data protection law, you have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
To make a request, please email hello@maxmiabathco.com.
Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings.
Contact
If you have any questions about this Privacy Policy, please contact:
hello@maxmiabathco.com
These Terms & Conditions apply to all purchases made through Max & Mia Bath Co.
By placing an order, you agree to the terms outlined below.
Product Information
All products are handmade in small batches. Due to their handcrafted nature, slight variations in colour, weight or appearance may occur.
While our products are formulated with sensitive skin in mind, we do not claim to treat or cure medical conditions. Always patch test before use.
Orders
All orders are subject to availability and confirmation of payment.
We reserve the right to refuse or cancel an order if necessary, including in cases of pricing errors or stock issues.
Pricing
All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to amend pricing at any time without prior notice.
Shipping
Dispatch times and delivery estimates are outlined on our Shipping Information page.
Delivery timeframes are estimates and not guarantees.
We are not responsible for delays caused by postal services.
Returns & Refunds
Please refer to our Returns & Refunds policy for full details.
Due to hygiene reasons, opened or used products cannot be returned unless faulty.
Allergies & Skin Sensitivity
Customers are responsible for checking ingredient lists prior to purchase.
If irritation occurs, discontinue use immediately.
Intellectual Property
All website content, images, branding and product descriptions are the property of Max & Mia Bath Co. and may not be copied or reproduced without permission.
Limitation of Liability
Max & Mia Bath Co. shall not be liable for indirect, incidental or consequential damages arising from the use of our products.
Governing Law
These terms are governed by the laws of England and Wales.

Privacy Policy

Terms & Conditions